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Privacy Policy

Privacy Policy for Reimer Paint & Coatings

Website: https://reimerpc.com
Last updated: September 14, 2025

Reimer Paint & Coatings (“Reimer Paint & Coatings,” “Reimer,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. It applies to our website at reimerpc.com and any related forms, emails, scheduling, or messaging channels that link to this policy (collectively, the “Services”).

If you do not agree with this policy, please do not use the Services.

1) Information We Collect

a) Information you provide

  • Contact details such as name, email, phone number, address.
  • Project details you share in quote/estimate requests, consultations, or messages (e.g., property type, desired services, timelines).
  • Account or scheduling info if you book appointments with us.
  • Communications you send to us (emails, calls, texts, chat messages).
  • Payment details if applicable (processed by our payment processor; we do not store full card numbers).

b) Information collected automatically

When you visit our website, we and our service providers may automatically collect:

  • Device and usage data (IP address, browser type, operating system, pages viewed, referring/exit pages, clickstream, timestamps).
  • Cookies and similar technologies for site functionality, analytics, and (if enabled) marketing. See Cookies & Tracking below.

c) Information from third parties

We may receive information from:

  • Service providers (e.g., website host, analytics, CRM, scheduling tools).
  • Payment processors (payment status/confirmation, limited card metadata).
  • Public sources (business listings, property records) to help estimate or plan projects.

2) How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Services and our customer experience.
  • Respond to inquiries; provide quotes, estimates, and project updates.
  • Schedule and manage appointments and on-site visits.
  • Send administrative information (confirmations, invoices, policy updates).
  • Process payments and prevent fraud.
  • Conduct analytics to understand site usage and improve content and performance.
  • Comply with legal obligations and enforce our terms.

If you consent, we may send marketing communications (e.g., promotions, service updates). You can opt out at any time (see Your Choices).

3) Legal Bases for Processing (EEA/UK only)

Where GDPR/UK GDPR applies, we process personal data based on:

  • Contract (to provide requested services/quotes).
  • Legitimate interests (site security, analytics, improving services).
  • Consent (non-essential cookies/marketing).
  • Legal obligation (tax, accounting, compliance).

4) Sharing Your Information

We do not sell personal information. We may share information with:

  • Vendors/Service Providers who help us run the Services (hosting, CRM, email, scheduling, analytics, payment processing). They are bound to use data only as instructed by us.
  • Professional partners/subcontractors to estimate or complete your project (only what’s necessary).
  • Authorities and others if required by law, to protect rights/safety, or in connection with a business transaction (e.g., merger or asset sale).

5) Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the site working (essential cookies).
  • Measure performance and usage (analytics cookies, e.g., Google Analytics).
  • (If enabled) Personalize or measure marketing.

You can manage cookies via your browser settings and, where offered on our site, a cookie banner or preferences tool. Blocking some cookies may impact site functionality. For Google Analytics, you can learn more and opt out by using Google’s opt-out tools.

Do Not Track: Your browser may send a “Do Not Track” signal; we do not currently respond to DNT signals.

6) Data Retention

We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will delete or anonymize information in accordance with our retention practices.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure. If you believe your information has been compromised, please contact us immediately.

8) Your Choices & Rights

Email & SMS marketing

  • Emails: Click “unsubscribe” in any marketing email or contact us.
  • Texts/SMS: Reply STOP to end messages, HELP for help. Message and data rates may apply. Frequency varies.

Cookies & analytics

  • Adjust your browser settings and any cookie banner/preferences center provided on our site.
  • Use available opt-out tools for analytics platforms (e.g., Google).

Access, correction, deletion

Depending on your location, you may have rights to request:

  • Access to the personal information we hold about you.
  • Correction of inaccurate information.
  • Deletion of your information.
  • Restriction or objection to processing.
  • Portability of your information (copy/transfer).

To exercise these rights, email info@reimerpc.com (or see Contact Us). We may need to verify your identity. We will not discriminate against you for exercising your rights.

9) State Privacy Notices (U.S.)

If you reside in a U.S. state with a consumer privacy law (e.g., CA, CO, CT, UT, VA), you may have rights similar to those above, including the right to know/access, correct, delete, and opt out of certain processing.

  • “Sale”/“Sharing”/Targeted Advertising: We do not sell personal information. If we engage in activities that might be considered “sharing” or “targeted advertising,” we will provide a mechanism to opt out as required.
  • Sensitive Personal Information: We do not intentionally collect or use sensitive personal information beyond what’s necessary to provide services and as permitted by law.
  • Authorized Agents (CA): You may use an authorized agent to submit requests; we may require proof of authorization and verification.

To submit a request, use the contact methods below.

10) Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us so we can delete it.

11) Third-Party Links

Our website may link to third-party sites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12) International Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. and elsewhere. By using the Services, you understand your information may be subject to the laws of those jurisdictions.

13) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest changes. Material changes will be posted on this page and, when required, we will notify you through the Services or by other reasonable means.

14) Contact Us

If you have questions, requests, or complaints about this Privacy Policy or our data practices, contact us:

Reimer Paint & Coatings
Email: info@reimerpc.com
Website: https://reimerpc.com

If you make a privacy request, please include your name, contact information, the nature of your request, and any relevant details so we can assist you.

SMS Disclosure

By providing your phone number, you consent to receive text messages related to quotes, scheduling, project updates, and (if opted in) marketing. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Reply STOP to cancel, HELP for help. Carrier is not liable for delayed or undelivered messages.